Ronald C. Morton, Attorney at Law

Morton Law Website Link

September 21, 2007

Law School: The Final Frontier

Star_trekJust in case you thought that law professors have too much time on their hands and are too far removed from the real world, a recent series of blog postings on the whether Star Trek's United Federation of Planets is a true Federal System should remove all doubt.  The analysis, which concludes after great length that the United Federation of Planets (as opposed to the Trade Federation of Star Wars) was a tribute-based system much like the 5th-century B.C. Delian League.   No fewer than 60 responders weighed in on this important debate.  Live long and prosper. 

September 13, 2007

Backing Up is Hard to Do

Several months ago, my state bar association began a search for a vendor to serve the backup needs of its members.  With the memory of Hurricane Katrina still vivid, and its impact still being felt by many within the Mississippi legal profession, data backup is an area of great interest to lawyers in my state.   I was asked to test drive an online service called CoreVault.  I was amazed at their high level of service, and the ease at which backups could be performed. 

The service is web based, and sends compressed encrypted data to the company's storage facilities in Oklahoma.  The service has remote redundant data storage facilities in the event of failure on their end, and can back up as frequently as required.  Locally, the backup software operates on a local workstation with access to the data to be  backed up.   The software compresses the data and sends it electronically to CoreVault as frequently as scheduled.  For my test, I selected 5 Gigs of data from my server.  I expected the initial download to take several days, given data throughput rates even on a T-1, and scheduled the software to begin at 6:00 p.m. and to end at 7:00 a.m.  To my surprise, the initial download was completed overnight.  Thereafter, incremental downloads take only a matter of minutes.  The service will retain as many versions  of a backed up file as you select.  I chose 5, meaning in the event a file ever became corrupted on my machine, I can restore from up the the 5 previous backed up versions.

Set-up was simple.  A technician from CoreVault logged into my workstation through gotomeeting and took control.  I told him the location of the data to back up, and the times and frequency of backups I desired, and within 15 minutes everything was set.  Backup began that evening right on schedule, and was finished by 5:00 a.m.  Daily thereafter I receive 2 emails confirming that backup began and was successfully completed.  These emails are sent from my workstation.  In the event that my machine fails to send data 2 days in a row, CoreVault contacts me to alert me to the problem and troubleshoot. 

As my friend Ross Kodner is fond of saying, "We don't back up to back up, we back up to restore."  Restoring also went without a hitch.  I merely logged in, selected the files I wanted to restore, and the location to which I wanted to restore them, and seconds later, they were restored from Oklahoma to my local machine.   

I cannot speak to the highly technical issues of security and encryption.  I am told that the data is highly secure, and can only be restored from a machine other than the originating server using a very long password.  Frankly, I am deferring to Jim Calloway's due diligence on the  security front.  The Oklahoma Bar selected CoreVault as its vendor of choice for members after significant investigation, and I am confident that if Jim is satisfied enough to recommend it to his members, it must be really, really secure.

I have tried numerous backup solutions over the past decade, all with unsatisfactory results, and all of which have involved significant time and oversight by me.  My current office shares a server room with another business that uses a very sophisticated and expensive tape backup system.   Every morning, someone from the business has to remove and replace a tape, and be responsible for securely storing the most recent tape, presumably with some off-site rotation.  Every so often, his server maintenance vendor comes in  because something is not working with his backup.  CoreVault eliminates all of that.  I simply set it, and forget it.  If for some reason it fails to back up, the company will contact me, log in, and fix the problem remotely.  No tapes.  No hardware.  And no daily involvement by me or my staff.  I agreed to test the service as part of an evaluation for my bar association, but I liked it so much that I signed on as a client.  Cost varies depending on data size. There are no long term service commitments.   Mine runs a reasonable $50 per month.

September 06, 2007

"The new phone book is here, the new phone book is here!"

That line from Steve Martin’s “The Jerk” always comes to mind every summer when they deliver the new phone books to my office.  This year, however, I observed what I believe is certain to be a continuing trend.  The yellow pages of this year’s book were noticeably smaller than last year’s.  The lawyer’s section specifically was significantly smaller, with many fewer full page and double page ads.  The legal market is no doubt reacting to the fact that fewer and fewer people use the yellow pages any more to find service providers.  Everyone – especially the clients we all want – uses the Internet now, and that usage will only increase.  But the odd thing is that in the face of tougher competition, the yellow pages publisher, at least in my area, seems to have actually raised rates rather than lowering them. I currently have only a line listing in a couple of practice listing areas, for which I am charged an outrageous rate.  I look forward to the day, very soon, where I can feel comfortable not having a listing at all. 

May 30, 2007

The World Really is Flat!

I was at a seminar last month in St. Louis, MO, where I met Mark Ross, Director of Business Development for a company called "LawScribe."  His company provides legal and paralegal support to US and UK law firms using offshore labor from India. I had been reading with interest the outsourcing of much of the editorial work that West and Lexis do to offshore firms, such as digest and key-number annotations, and more recently the use of such firms to do database  entry and coding on large document cases, but this was the first time that I had even conceived  of the possibility of using such support in my small practice.  He makes a compelling case for using these services.  With current technology, the offshore service provider can access my network (or that part to which I permit access) via a VPN connection over the internet. They can print on my local machines, and communicate through IM or via email.  Employee absenteeism is not a factor, since the service provider employs a team of professionals and can quickly substitute another in order to get the work product out in a timely manner. 

Certainly these services are no substitute for high quality support  employees in a lawyer's local office.  But Mark does make a compelling case for incorporating them into your back-office production staff that cannot be simply ignored out of hand. To think that a solo-practioner in Clinton, Mississippi could even consider using such a service, which would have been unheard of even two years ago, is amazing to me.  With Skype and video phones likely to become ubiquitous over the next couple of years one can easily imagine competing legal services firms providing routine advice and routine documents to the discount-seeking public via attorneys located in India.

January 23, 2007

(Almost) Free Color Printing

I like color printing, but the cost of those color cartridges is outrageous.  As a solution for not-so-important prints, such as internal spreadsheets and color marketing drafts, I have purchased a K550 dtn by HP, along with an uninterruptable ink source.  While not attractive, the ink supply wells never run dry and printing cost is reduced to basically the cost of ink and paper.  The ink supplies can be purchased from e-bay.  I believe this model printer is out of production, but can also be purchased on e-bay.  Special thanks to Gary Garland for alerting me to this money saving technology.Printer

More on MS Technology Seminar

TwifordOur own Hunter Twifford featured in Law Technology News in a recent report on November's technology seminar for Mississippi practitioners.  Again, many thanks to our old and new friends in the legal technology arena. 

January 16, 2007

You know you're a law geek when ...

you give celebrity status to someone known as “Ernie the Attorney.”  Jackson_006Seated next to me at dinner was Ernie Svenson from New Orleans, who blogs regularly at Ernie the Attorney.  He was part of a group including Ross Kodner, Adriana Linares, Tom O’Connor,  Tom Mighell, James Province aka The Tablet Lawyer, and many others who selflessly donated their time to Mississippi lawyers as part of a Katrina Relief effort this past November.  Thanks to all for a great technology conference.  More pictures are posted on Adriana’s blog, I heart tech.com.

December 12, 2006

Rant about Accurint and Lexis

I just received a notice from Lexis regarding new pricing on my Accruint account, and it reminded me what we all lost when Lexis bought the service a couple of years ago.  When I first started using Accurint about 5 years ago, the basic people search was $.25, and a complete report was around $5. At those prices, my office conducted searches liberally.  Lexis purchased the company and overnight the pricing saw a 600% increase,with no detectable improvement in service or information.  At $1.50 per search, it is still reasonably priced, but we are now much more judicious about the searches we run.  A full report runs closer to $20.  My fear is that we will see comparable price increases with the other products that Lexis is acquiring.  So far, we have heard trial balloons floated for both Case Map and TimeMatters for monthly subscription based pricing, rather than the current licensing for the programs.  And, since being acquired, TimeMatters has begun annual program “updates” that offer little improvement.  Before becoming part of the LexisNexis family, TimeMatters only offered updates when there was reason to, and they those updates were always substantial.  Now they seem to offer updates annually, with very subtle changes offered, just to rotate people off legacy support – the very reason I left TimeSlips in favor of BillingMatters.  I hope we will not see the same upgrade practices from Case Map, but fear the worst. 

December 04, 2006

More Voice Helps

One of the best add-on products for Dragon Naturally Speaking is a software program KnowBrainer-Old-Logocalled KnowBrainer.  This program adds literally hundreds of commands and macros to DNS.  I have only scratched the surface of this program, but the relatively few features that I do use more than justify its price.  For me, the greatest benefit from the program are its placement of the cursor at the end of the sentence on which I am working following a correction, and its automatic listing feature.  Once I correct or replace a word using the “correct” command, or the “select” command, the cursor is returned to the end of my sentence, saving me the additional voice command of “go to end of line”.  Whenever I am adding a numbered list to my dictation, I merely speak the “list” command followed by the applicable number, and the program automatically adds numerals and tabs for my listing.  These are great time savers to me, and have greatly improved my enjoyment of DNS the past few years.  KnowBrainer also operates the best listserv for DNS I have found, with lots of lawyers actively participating in the discussions. 

November 30, 2006

Chip Westbrook's Voice Comments

The following is a recent post to the MS Bar’s technology listserve on the topic of voice recognition by legal technologist Chip Westbrook, which I thought would benefit others interested in this topic:

Dragon Naturally Speaking Professional Version 9  and the VXI  BlueParrott wireless Bluetooth microphone.

I've recently upgraded to this latest and best version of Nuance's top-of-the-line voice-recognition software, Dragon Naturally Speaking Professional (Version 9) and aVXI  BlueParrott wireless Bluetooth microphone. In my opinion, both products are the best yet in their respective categories, although there are several things you should consider carefully before deciding whether to adopt them.

Version 9 of Dragon Naturally Speaking Professional incorporates all of the previous features of the top of the line version of the software, including the ability to instantly transcribe real-time dictation or digitally prerecorded dictation, full voice control of your computer, the ability to create and record voice macros and custom commands, and the ability to read back selected text aloud. Features new to this version are the ability to move a single user's vocabulary from computer to computer using thumb drive, a new transcription window function (which works with virtually every Windows application), slightly increased accuracy, and little or no training required (for basic conversational transcription). After about a month of use, I'm well satisfied with the program's unprecedented ability to transcribe dictation almost instantly with a high degree of accuracy. Normally, my accuracy rate is about 95 -- 98% when dictating in a quiet office environment. The software is like its predecessors in that it requires a very fast computer, lots of hard drive storage space and RAM, and a high quality microphone. The steep learning curve is still there for  new users, particularly if you wish to take advantage of more advanced features, but overall, the product is more user friendly than ever. The newest version comes with only a basic "quick start" printed instructions, but the CD contains full video tutorials for basic and a few advanced functions. The main disadvantages are price (around $900 suggested retail for a single user license; upgrades are available for considerably less) and extremely limited free customer support from Nuance. You get one free technical support call. All other sessions after that must be charged to a credit card and are expensive. The professional version of the software is available only from selected retailers, or directly from Nuance. If you don't need full voice control of your computer, voice macros, and multimachine user capability, the Preferred version of this product is available for about $200 at Best Buy, OfficeMax and Office Depot. Preferred will give you acceptable accuracy for basic dictation, and is what I would recommend if you want to try out this kind of software without a huge investment. Dragon isn't going to replace a legal secretary, but it can be superior substitute for a traditional dictation system, if you're willing to make the investment in the necessary hardware, software and time to learn how to use the program to its best advantage.

Critical requirements for accurate force recognition are consistent placement of the headset microphone and recalibration of the microphone whenever it is removed and then put back on again by the user.  As a result, the wired standard headsets supplied with Dragon and other force recognition products have a built-in disadvantage because you must repeat these steps each time you must return to your computer, in order to maintain the highest degree of accuracy. Until recently, almost all wireless microphones on the market were minor variations of wireless microphone systems used by musicians and entertainers. The VXI Blue Parrott wireless Bluetooth microphone is the first high quality Bluetooth wireless microphones specifically designed for voice recognition systems. It consists of a charger/base unit and an over the head microphone and monural ear speaker, with an proprietary internal rechargeable battery. My experience with this unit goes back about two months. The quality of the transcription is virtually identical to VXI's and Andrea's comparable wired commercial microphones. The VXI Bluetooth product adds the security of encryption (which means that third parties can't easily monitor your dictation). The microphone "pairs" with the base station just like a Bluetooth wireless cellular telephone headset. I'm told that this headset can be used with a Bluetooth enabled cellular phone, but I haven't tried this. The main disadvantage of the VXI product is limited battery life of about five-six hours per charge.  This means that unless you buy a second headset and an independent charger, you will probably run out of battery well before the end of a normal workday.  The battery is is nonremovable and can only be recharged through the VXI base unit or a separate charger.  The base unit and one headset costs around $200.  An extra headset and charger will run you another $170, or so.  The VXI Blue Parrott is relatively expensive compared to its wired counterparts, but for heavy users of this type of software, the ability to freely move around your office without being tethered to your computer is a welcome improvement.

William V. "Chip" Westbrook, III
Bryant Dukes & Blakeslee, PLLC

1639 E. Pass Rd.


P.O. Box

10


Gulfport

,

Mississippi

39507

(physical)/39502

Ofc.

Main

: 228-8636101
Direct 228-867-0854
Cell:  228-861-1122 and

chip@bryantdukes.com